Privacy Policy

Information Collection and Use

We collect and store information you provide to us, including but not limited to:

• Information you enter on our website

• Internet Protocol (IP) address

• Login credentials

• Email address

• Password

• Computer and connection information

• Purchase history

• Payment details (including credit card information)

• Comments, feedback, product reviews, recommendations

• Personal profile information
   

We may use software tools to measure and collect session information, such as page response times, length of visits to certain pages, and page interaction information.

Purposes of Information Collection

We collect and use your information for the following purposes:

• To provide and operate our services

• To provide ongoing customer assistance and technical support

• To contact you with service-related notices and promotional messages

• To create aggregated statistical data for improving our services

• To comply with applicable laws and regulations

Data Hosting and Security

Our website is hosted on the Wix.com platform. Wix.com provides us with an online platform to sell our products and services. Your data may be stored through Wix.com's data storage, databases, and general applications. Wix.com implements security measures, including storing data on secure servers behind a firewall.
 

All direct payment gateways offered by Wix.com adhere to PCI-DSS standards to ensure secure handling of credit card information.

Contact

We may contact you regarding your account, to troubleshoot issues, resolve disputes, collect fees, poll opinions, send updates about our company, or enforce agreements. We may contact you via email, telephone, text messages, or postal mail.
 

If you do not want us to process your data, please contact us at info@basswhisperer.co.za.

Changes to Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes and clarifications will take effect immediately upon posting on our website. We will notify you of material changes to this policy so that you are aware of what information we collect, how we use it, and under what circumstances we disclose it.

Access and Correction

If you would like to access, correct, amend, or delete any personal information we have about you, please contact us at info@basswhisperer.co.za.